published Thursday, May 12th, 2011

Hamilton County wary of move to Cigna

by Dan Whisenhunt

Hamilton County Commissioners this morning discussed a proposal to switch insurance plans from BlueCross BlueShield to Cigna, but commissioners told representatives of the company they were wary of the idea.

Mayor Jim Coppinger said he has reservations. too, but also said the new plan could save the county $1 million.

Commissioners are eligible for county insurance.

Coppinger said. "A lot of employees are going to be concerned when we go back to Cigna."

Other commissioners also expressed misgivings.

"The last time we were with Cigna my family had a bad experience, really it was really horrible," Commissioner Greg Beck said. "I'm just wondering if the claims are gonna be better this time."

Cigna officials assured county commissioners their experiences with the plan will be different.

Commissioners this morning are also discussing the purchase of property in Red Bank for $546,000. The land will be used as the site of the new Red Bank Middle School.

about Dan Whisenhunt...

Dan Whisenhunt covers Hamilton County government for the Times Free Press. A native of Mobile, Ala., Dan earned a degree in broadcast journalism from the University of Alabama. He won first place for best in-depth news coverage in the 2010 Alabama Press Association contest; the FOI-First Amendment Award in the 2007 Alabama Press Association contest; first place for best public service story in the Alabama AP Managing Editors contest in 2009 for economic coverage; and ...

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Leaf said...

The state just moved to Cigna in January and we've already had trouble getting them to honor their obligations and pay their claims. Our healthcare providers say they are the worst company to deal with.

Their system is set up to automatically deny any claims made for dependents until the insured calls and verifies the claim. It took three tries for me to get them to pay what they owed.

Eventually I filed a complaint with the state insurance commission because I believe automatically denying claims is illegal.

May 12, 2011 at 12:12 p.m.
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