published Thursday, June 20th, 2013

Chattanooga Mayor Andy Berke fields calls from residents at 311 Center

by Cliff Hightower
  • photo
    Mayor Andy Berke, right, answers calls, while Jodi Pierce assists him at Chattanooga's 3-1-1 Call Center on the forst floor of the City Hall Annex on Thursday. Pierce is a costumer service representative for the 3-1-1 Call Center.
    Photo by C. B. Schmelter.
    enlarge photo

Chattanooga Mayor Andy Berke sat in today for half an hour taking 311 calls and handling Chattanooga resident’s questions and complaints.

Berke said he wanted an opportunity to see what city employees did on a daily basis and also hear the types of residents concerns.

Liz Henley, call center supervisor, said he is the first mayor to take calls in the center’s 10-year history.

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