When things happen
Find out when everything happens in the Scenic City.
What's new
What's coming our way in Chattanooga.
Where we live
A guide to the region’s diverse housing options.
Where we work
From candies to cars, what’s made in Chattanooga.
Where we play
From parks to theaters, there’s lots of entertainment.
Need to know
A resident’s guide for getting by in the Scenic City.
Moving? Here’s where to call
Saturday, March 30, 2013    |   

Water

Tennessee American Water

To set up a new water account, call 866-736-6420 with the address and a date to turn water on. A water representative will set up the appointment. New accounts incur a $15 activation fee.

Garbage

If a residence within Chattanooga city limits already has a trash can, residents only need to put their bagged garbage in the can by 7 a.m. on their trash pickup day. If no can is present, call 311 to request one.

Electricity

EPB

423-648-1372

www.epb.net

To set up a new account, call the EPB at 423-648-1372 or visit one of its offices and fill out an application. Applicants will need to provide their driver’s license number, a reference and answer questions about their employer. The applicant then goes through a credit assessment to see if a $200 deposit is required. EPB charges $29 for a same-day connection and $17 for a next-day connection. Power can be connected Monday through Friday. EPB offices are located at:

* 830 Eastgate Loop, Chattanooga

* 2124 Northpoint Blvd., Hixson

* 10 W. M.L. King Blvd., Chattanooga

Gas

Chattanooga Gas

866-643-4168

www.chattanoogagas.com

To start service, call Chattanooga Gas at 866-643-4168. Applicants go through a soft credit check to see if a deposit is needed on the account. If a deposit is needed, the two highest bills from the past 12 months at the location where gas is turned on will be applied to the first bill. After 24 consecutive payments, gas users may apply to have their deposit refunded. If service is canceled before 24 months, Chattanooga Gas applies the deposit to the final bill and refunds the balance. A $15 service charge is also applied to the first bill for new accounts. Chattanooga Gas technicians turn on gas Monday through Friday and ask for three days’ advance notice.

Internet

The Chattanooga area offers several options for Internet service, which is provided locally from the traditional telephone, cable TV and electricity providers.

* EPB

For packages starting at download speeds of 30 Mbps and up to 1,000 Mbps, contact 423-648-1EPB.

* Comcast

For six-month introductory offers that start at $30, contact 800-XFINITY.

* AT&T U-verse

To learn about Internet offerings contact the Highway 153 AT&T store at 423-870-0766 or the Gunbarrel Road AT&T store at 423-899-2305.

* Charter

For 12-month introductory offers that start at $20 a month, call 888-438-2427.