published Thursday, May 9th, 2013

Social Security: Social Security adds mobile websites

By Gregory Holmes
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    Gregory Holmes, district manager for Social Security

The Social Security Administration has launched a new mobile optimized website, specifically aimed at smartphone users across the country.

People visiting the agency’s website, www.socialsecurity.gov, via smartphone (Android, Blackberry, iPhone and Windows devices) will be redirected to the agency’s new mobile-friendly site. Once there, visitors can access a mobile version of Social Security’s Frequently Asked Questions, an interactive Social Security number decision tree to help people identify documents needed for a new or replacement SSN card, and mobile publications which they can listen to in English or Spanish right on their phone.

“We are committed to meeting the changing needs of the American people, and the launch of our new mobile site helps reinforce our online presence and adaptability to advances in technology,” said Carolyn W. Colvin, acting commissioner for the Social Security Service. “I encourage all smartphone users looking for Social Security information to take advantage of our new mobile site.”

In addition, visitors to the new mobile site can learn how to create a personal “my Social Security” account to get an online Social Security Statement, learn more about Social Security’s online services, and connect with Social Security on Facebook, Twitter, YouTube and Pinterest.

For people unable to complete their Social Security business online or over the telephone, the agency also unveiled a new mobile field office locator. The new mobile office locator has the capability to provide turn-by-turn directions to the nearest Social Security office based on information entered by the person.

Submit questions to local Social Security Director Gregory Holmes by writing to Business Editor Dave Flessner, Chattanooga Times Free Press, P.O. Box 1447, Chattanooga, TN 37401-1447, or by e-mailing him at dfless ner@timesfreepress.com.

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