It's about jobs. Force them to pay taxes, and they'll pull out of the state. Haslam keeping his word, is simply keeping the word of the previous administration. Either way, it's the right thing to do, and TN will reap the benefits of more jobs because of it.
You two have to be bored or crazy to take this line of thinking after reading an article like this.
Sandy, if you don't think customer service matters, that people are only "there for a specific reason and want expert advise not some schmoozer", then you're sadly mistaken. You go on to mention M.D. Cancer Anderson Cancer Hospital, and how good their customer service is. (So it apparently does matter to you) I've been a patient at Erlanger, and my experience wasn't the best on a customer service side. I received excellent expert care, but the human touch was lacking. I'm happy to hear that Erlanger is taking it seriously. There isn't a finer team of experts in dealing with customer service than the folks at Ritz-Carlton. Erlanger wants to be the best, so they hired the best to train them. Simple as that, and there is nothing wrong with that.
328Kwebsite, Democrats also "abuse tax dollars and the public trust" so quit whining about Republicans only. You're strictly biased opinion is annoying.
Erlanger, I'm happy to hear you're taking customer service seriously. Even in Health Care it should be "Ladies and Gentleman, serving Ladies and Gentleman."