Some of them where overcharged a lot more than that. Some residents are owed thousands of dollars. How would you feel if you were over charged $20 month for. It doesn't matter who it is, it is still wrong. Many of those "people" are hard working and don't want something for nothing. Maybe you need to walk a few steps in their shoes. Don't just assume that because somebody is living in low income housing they are criminals looking for a free ride. And, yes, I do think that some of those people would have paid their rent if it was $20 less. Some of those people were paying what they could on their rent but could never get it caught up. If they were being charged the actual amount they may have never gotten behind.
Is it really a "clerical error" when Mrs. Newton was told she was calculating rent wrong and she refused to correct it? The residents should also receive interest on this money that is owed to them. Pennrose drew interest off of it, interest that they shouldn't have gotten. Mrs. Newton willing with held government money from residents. Isn't that some sort of theft or fraud? Instead of Mrs. Newton being shuffled to other areas to oversee, she needs to be brought up on charges.
I know for a fact that some people were evicted for non-payment of rent only to find out that they were over charged on rent and should never have been evicted and are owed a refund. Because of this their credit is ruined. Thousands are owed to people. They should be given the choice of getting the cash back or if they want credit applied. This lawsuit is long overdue and I hope the residents sue as well. Especially those that were evicted.