published Monday, August 19th, 2013

Chattanooga Airport fires concessions operator

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Chattanooga Airport officials have fired the company that has been running its restaurant and gift shop, citing quality issues and other complaints, and they hired a new operator today.

The airport authority agreed to terminate the contract for Air Host, which had operated at the terminal since 2001, and hire Tailwind Concessions.

Terry Hart, the airport’s chief executive, said the new agreement was developed in response to feedback from airport customers and employees.

Hart said the airport will have to pay Air Host $498,500 to terminate the contract. But, Tailwind plans to pay that back in two separate payments.

Also, Tailwinds will pay the airport 10 percent of gross receipts, up from 5 percent which Air Host had paid, Hart said.

Tailwind currently serve airports in nine cities across the country, including Tri Cities, Tenn., Gainesville, Fla., Bloomington, Ill., and Shreveport, La.

Tailwind will begin operation Oct. 1.

about Mike Pare...

Mike Pare, the deputy Business editor at the Chattanooga Times Free Press, has worked at the paper for 27 years. In addition to editing, Mike also writes Business stories and covers Volkswagen, economic development and manufacturing in Chattanooga and the surrounding area. In the past he also has covered higher education. Mike, a native of Fort Lauderdale, Fla., received a bachelor’s degree in communications from Florida Atlantic University. he worked at the Rome News-Tribune before ...

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